Get help upgrading your PC to Windows 11. TPM, Secure Boot, compatibility issues and more.
yi62bC27se55
Posts: 7 Joined: Fri Dec 26, 2025 9:17 pm
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by yi62bC27se55 » Sat Jan 10, 2026 5:43 am
Thanks! I checked and it does say TPM 2.0, but now the upgrade says my processor isn't supported. What's going on?
5b80aC
Posts: 7 Joined: Sat Dec 27, 2025 4:19 am
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by 5b80aC » Sat Jan 10, 2026 12:43 pm
I had the same problem. My ThinkPad had TPM 2.0, but the real blocker was an older Intel processor that wasn't on Microsoft's approved list.
5RS5G21cE7
Posts: 1 Joined: Sat Jan 10, 2026 5:50 pm
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by 5RS5G21cE7 » Sat Jan 10, 2026 6:54 pm
Did you check if your specific CPU model is on Microsoft's official compatibility list?
ladd5891
Posts: 1 Joined: Sat Jan 10, 2026 5:45 am
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by ladd5891 » Sat Jan 10, 2026 9:41 pm
Also, have you double-checked that TPM 2.0 is actually enabled in your BIOS?
4q7vJ699v3
Posts: 2 Joined: Sat Jan 10, 2026 1:33 pm
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by 4q7vJ699v3 » Sun Jan 11, 2026 4:55 pm
Did you also check if Secure Boot is enabled, since that's a separate requirement?
ggNAK7HGj
Posts: 5 Joined: Fri Dec 26, 2025 12:14 am
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by ggNAK7HGj » Sun Jan 11, 2026 5:48 pm
Can confirm. Yeah, and is your CPU on Microsoft's official supported list for that model?
nr0186
Posts: 3 Joined: Sat Jan 10, 2026 12:50 pm
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by nr0186 » Sun Jan 11, 2026 10:45 pm
Agreed. You could also try manually enabling TPM and Secure Boot in your BIOS, as sometimes they get reset or aren't on by default.
uky641110713
Posts: 1 Joined: Mon Jan 12, 2026 3:07 am
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by uky641110713 » Mon Jan 12, 2026 12:23 pm
I had the same problem. On my machine, the health check tool was useless until I actually went into the BIOS and enabled Secure Boot—it wasn't just about TPM.
yV8811b
Posts: 3 Joined: Sat Jan 10, 2026 1:29 pm
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by yV8811b » Tue Jan 13, 2026 6:39 pm
Agreed. You could also check if your processor is on Microsoft's official compatibility list, as some older "supported" models have specific requirements.
1AA0uF3ZuAN
Posts: 2 Joined: Sun Jan 11, 2026 1:02 pm
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by 1AA0uF3ZuAN » Thu Jan 15, 2026 11:43 pm
Can confirm. Yeah, and have you double-checked if Secure Boot is enabled in your BIOS?