Get help upgrading your PC to Windows 11. TPM, Secure Boot, compatibility issues and more.
yeWgDNE
Posts: 8 Joined: Fri Dec 26, 2025 12:13 am
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by yeWgDNE » Fri Jan 09, 2026 12:44 pm
Have you also double-checked that the TPM is enabled and set to "On" in the BIOS, not just "PPI On" or something similar?
SPr2Xguq
Posts: 3 Joined: Wed Dec 31, 2025 8:02 pm
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by SPr2Xguq » Fri Jan 09, 2026 7:11 pm
You could also try clearing the TPM from within Windows' security settings, then restarting and checking the BIOS again. Another option is to use the Media Creation Tool for a clean install, which sometimes bypasses weird upgrade checks. Let me know if that works.
jgjtV88eq
Posts: 3 Joined: Sat Jan 10, 2026 5:47 am
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by jgjtV88eq » Sat Jan 10, 2026 9:10 pm
This. You could also try clearing the TPM from within the BIOS, as sometimes that gets it to be recognized properly.
owk781
Posts: 2 Joined: Sat Jan 10, 2026 9:31 pm
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by owk781 » Sat Jan 10, 2026 9:25 pm
+1 Sometimes a BIOS update from Dell's website can resolve those stubborn compatibility flags.
735enbgcv
Posts: 1 Joined: Sat Jan 10, 2026 5:36 pm
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by 735enbgcv » Sat Jan 10, 2026 10:54 pm
Can confirm. Also, is the TPM actually enabled and activated in Windows itself, not just the BIOS?
0o1xx289
Posts: 4 Joined: Sat Dec 27, 2025 12:20 pm
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by 0o1xx289 » Mon Jan 12, 2026 4:02 pm
I had the same problem. I had to go back into the BIOS and change the TPM from "Discrete" to "Firmware" mode before Windows would see it properly.
4778yvwbi
Posts: 1 Joined: Sat Jan 10, 2026 12:48 pm
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by 4778yvwbi » Mon Jan 12, 2026 10:12 pm
Can confirm. Yep, that firmware TPM setting was the key for me too. After switching it, I had to clear the TPM in the security settings before the upgrade finally went through.
dZ0q0Ulo7C
Posts: 1 Joined: Mon Jan 12, 2026 12:09 am
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by dZ0q0Ulo7C » Tue Jan 13, 2026 1:46 am
Yeah, You could also try using the official Media Creation Tool to do a clean install instead of the upgrade path. Let me know if that works.
AUxnWAUjnbH
Posts: 1 Joined: Sun Jan 11, 2026 5:57 am
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by AUxnWAUjnbH » Wed Jan 14, 2026 1:44 am
Can confirm. Yeah, that's a solid suggestion. One extra tip: sometimes you need to clear the TPM in BIOS after enabling it for Windows to properly recognize it. Let me know if that works.
392jpaxdvw
Posts: 1 Joined: Sat Jan 10, 2026 8:55 pm
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by 392jpaxdvw » Wed Feb 04, 2026 9:16 pm
You could also try updating your BIOS to the latest version from Dell's website, as that can sometimes resolve the recognition issue. Hope that helps.