Windows Upgrade Help and more

This. Also, run the privacy troubleshooter in Settings > System > Troubleshoot—it sometimes catches things we miss.

Yeah, that’s a known headache with major updates. Did you check if your Windows account sync settings might have pulled an old configuration?

I’m trying to upgrade my Windows 10 PC to Windows 11, but the Windows Update page just says “This PC doesn’t currently meet Windows 11 system requirements.” The PC Health Check app says I need TPM 2.0 and Secure Boot, but my BIOS seems to have those options greyed out. Has anyone else hit this wall ...