Windows Upgrade Help and more

Perfect solution, thanks!

Also, double-check that both PCs have the same workgroup name set under System Properties.

Thanks! I uninstalled the driver like you said, but now my keyboard isn't working either. What do I do?

Great tip, problem solved!

You're a lifesaver! All good now.

Thanks! I uninstalled the driver like you said, but now my touchpad is completely gone from Device Manager. What do I do next?

Yeah this is common. Hey there, that TPM check can be a real headache! Let's see if we can sort it out. That error code often means Windows Update isn't finding the TPM even though it's enabled. Could you double-check in your BIOS that it's set to TPM 2.0 and not 1.2? Also, sometimes a setting ...

My laptop's touchpad has suddenly stopped responding. I've tried rebooting, but the cursor still won't move. In the Device Manager, I see a yellow exclamation mark next to the touchpad driver. Could this be a corrupted driver, and what's the safest way to reinstall or update it? I'm not very ...

Same here. Agreed, and also try temporarily disabling any third-party antivirus during the upgrade process—it can sometimes block the installer. Let me know if that works.

+1 Glad that worked for you! What specific steps did you take to fix it?