Windows Upgrade Help and more

Agreed, that reset can help. Also, make sure your BIOS is fully up to date, as an older version on that board can sometimes cause this mismatch. Let me know if that works.

+1 Yeah, the G4560 isn't on the supported list, so that's the real deal-breaker, TPM or not.

+1 Agreed, that usually does the trick. Also, if the album's a bit obscure, sometimes just typing the exact album name into that search box yourself helps it find a match.

Yeah, I had the same problem with an unsupported CPU. I used the registry edit workaround to bypass the check and it upgraded just fine.

+1 I had the same problem with my 7040. I ended up using the official Media Creation Tool workaround to bypass the check.